SHOPPING & PAYEMENT QUERIES

How much does shipping cost?

Shipping costs vary depending on the destination and the weight of the order. Shipping fees will be calculated at checkout.

Do you provide tracking information for orders?

Yes, once your order is shipped, we will provide you with a tracking number via email to track the progress of your shipment.

Do you offer free shipping?

We may offer free shipping promotions from time to time. Please subscribe to our newsletter for updates.

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal as secure payment options.

Is my payment information secure on your website?

Yes, we prioritize the security of our customers’ payment information. Our website uses encryption technology to protect data transmission.

PRODUCT QUERIES

What materials are your incense sticks and dhoop made of?

Our incense sticks and dhoop are made from high-quality natural ingredients, such as aromatic herbs, resins, and essential oils.

Are your products environmentally friendly and sustainable?

Yes, we prioritize sustainability and source our materials from eco-friendly and ethical suppliers.

Are your products tested on animals?

No, we are committed to cruelty-free practices, and our products are not tested on animals.

How should I store my incense sticks and dhoop to maintain their freshness?

It’s best to store them in a cool, dry place away from direct sunlight to preserve their aroma and quality.

Do you have any recommendations for using incense sticks and dhoop safely?

We recommend using an appropriate incense holder or burner and keeping flammable materials away from burning incense for safety.