SHOPPING & PAYEMENT QUERIES
Shipping costs vary depending on the destination and the weight of the order. Shipping fees will be calculated at checkout.
Yes, once your order is shipped, we will provide you with a tracking number via email to track the progress of your shipment.
We may offer free shipping promotions from time to time. Please subscribe to our newsletter for updates.
We accept major credit cards, debit cards, and PayPal as secure payment options.
Yes, we prioritize the security of our customers’ payment information. Our website uses encryption technology to protect data transmission.
Our incense sticks and dhoop are made from high-quality natural ingredients, such as aromatic herbs, resins, and essential oils.
Yes, we prioritize sustainability and source our materials from eco-friendly and ethical suppliers.
No, we are committed to cruelty-free practices, and our products are not tested on animals.
It’s best to store them in a cool, dry place away from direct sunlight to preserve their aroma and quality.
We recommend using an appropriate incense holder or burner and keeping flammable materials away from burning incense for safety.